Trust
Everything your security review will ask for
Timetrackr holds ticket content, screen recordings and client records, so the questions come early. The answers are written down rather than promised in a call.
Sub-processors
Every vendor that touches customer data, with locations and transfer mechanisms.
Read →The short answers
What most reviews come down to
Data residencyEU region, chosen at provisioning
AI dataLocal mode: nothing leaves your network
Helpdesk importsRead-only, never written back
Our GDPR roleProcessor for tenant data; controller for our own
Contacts and documents
- Privacy and data subject requests: privacy@timetrackr.it
- Vulnerability reports: security@timetrackr.it
- Data Processing Agreement including Standard Contractual Clauses — on request, and signed at onboarding.